Salesforce (CRM) Stock Falls 25% Despite Agentforce AI Revenue Soaring to $800M

Key Takeaways Agentforce AI platform reached $800M in annual recurring revenue, representing an 82% surge over six months Fiscal 2026 revenue increased 10% to $41.5B; fourth-quarter revenue climbed 12% to $11.2B Agentforce and Data Cloud together generated $2.9B in ARR, expanding over 200% Company boosted its fiscal 2030 revenue projection to $63B and authorized a $50B share repurchase program Despite robust AI metrics, CRM stock has declined 25% year-to-date The artificial intelligence segment at Salesforce is experiencing rapid expansion, backed by compelling financial metrics. The company’s Agentforce platform accelerated from $440M in annual recurring revenue in July to $800M by the close of Q4 — representing an 82% increase across approximately six months. Salesforce, Inc., CRM However, it’s worth noting that $800M represents a modest portion of Salesforce’s broader operations. The company posted $41.5 billion in total fiscal 2026 revenue, marking a 10% year-over-year increase. The fourth quarter alone generated $11.2 billion, reflecting a 12% uptick. Remaining performance obligations — an important forward indicator — reached $72 billion. This figure suggests a robust contractual backlog entering fiscal 2027. Combining Agentforce with Data Cloud (rebranded as Data 360), the company achieved $2.9 billion in ARR, expanding more than 200%. This growth is fueling some of the largest enterprise contracts in Salesforce’s history. Executives projected fiscal 2027 revenue growth of 10%-11% and elevated the long-range fiscal 2030 revenue objective to $63 billion. This represents a substantial increase from previous forecasts. Capital Allocation and Profitability Dynamics Regarding shareholder returns, Salesforce increased its share repurchase authorization to $50 billion and enhanced its dividend payments. The firm returned 99% of fiscal 2026 free cash flow to shareholders — a metric that typically resonates with institutional investors. Profitability margins are sh...